General Info

Index

1. Subject
2. Conclusion of the Agreement
3. Product Availability
4. Price and Shipping Costs
5. Order forwarding method
6. Invoicing
7. Prices
8. Errors and/or inaccuracies in the Online Shop
9. Intellectual Property
10. Applicable Law
11. Contacts

1. Subject

1.1 Le Condizioni Generali disciplinano tutti i Contratti di Compravendita e ne costituiscono parte integrante.
1.2 TARTUFI ALESSANDRO ROSSIsi riserva il diritto di modificare in ogni momento le Condizioni Generali, fermo restando che si intenderanno applicabili ai Contratti di Compravendita quelle pubblicate nel Negozio On Line al momento dell’invio degli Ordini da parte dei Clienti.
1.3 In caso di contrasto tra le Condizioni Generali ed eventuali altri termini e condizioni relativi ai Contratti di Compravendita pubblicati nel Negozio On Line troveranno applicazione i termini e le condizioni più favorevoli per i Clienti.

2. Conclusion of the Agreement

2.1 TARTUFI ALESSANDRO ROSSI will transmit to the Customer the confirmation of receipt of the purchase order sent by the Customer within two working-days.
2.2 It is understood that the Agreement concluded between TARTUFI ALESSANDRO ROSSI and the Customer will be considered executed at the time in which the Customer receive the confirmation of receipt. If you do not receive confirmation, please consider the order rejected by TARTUFI ALESSANDRO ROSSI.
2.3 By sending the order, the Customer acknowledges and declares to have read all the indications furnished during the purchasing procedure and to accept the General Conditions in full.
2.4 The purchase order form will be filed in the Website’s database, according to the Italian Legislative Decree 196 (Privacy) of 30/06/2003 and will be available by contacting the references pursuant to art, 16 or by accessing the Profile.

3. Product Availability

3.1 Without prejudice for the provisions pursuant to art. 4.6, in correspondence to each Product published in the Online Shop, TARTUFI ALESSANDRO ROSSI indicates whether the same:
(i) is in stock in the warehouse;
(ii) is not in stock in the warehouse;
3.2 The type of Products published in the Online Shop and their availability may vary at any time without incurring any liability towards the Customers.
3.3 The indication relevant to the availability of the Products is not binding, without prejudice that the Products indicated as “not available” cannot be ordered by Customers. In the event of sudden unavailability of a Product that was indicated as available at the time of Order by a Customer, TARTUFI ALESSANDRO ROSSI undertakes to inform such Customer via e-mail regarding the approximate times foreseen for a new availability of the Product/Products subject of the Order forwarded by the Customer. The Customer can withdraw the Order within 48 hours of receiving such notification from TARTUFI ALESSANDRO ROSSI by sending an e-mail message. In this case, TARTUFI ALESSANDRO ROSSI undertakes to reimburse the Price within the least time possible.
3.4 TARTUFI ALESSANDRO ROSSI reserves the right to not disclose the availability of a Product or of some Products published on the Online Shop.

4. Price and Shipping Costs

4.1 The Price is expressed in € (Euro). The Price applicable is that which is published in the Online Shop at the time that the Order is placed by the Customer.
4.2 The Price is understood as being inclusive of VAT, should the Products be shipped and delivered within the European Union by TARTUFI ALESSANDRO ROSSI. In the event that the Products are shipped and delivered by TARTUFI ALESSANDRO ROSSI outside of the European Union, the Price shall be understood as excluding VAT.
4.3 The Price does not include shipping costs. TARTUFI ALESSANDRO ROSSI reserves the right to request a contribution from Customers to cover the shipping costs that may vary according to the type of delivery, quantity of Products to be delivered, their volume, weight and destination.
4.4 The contribution requested by TARTUFI ALESSANDRO ROSSI for shipping costs is indicated, separately from the Price, before completing the Order and shall be paid by the Customer together and at the same time of the payment of the Price.
4.5 Any fees, taxes, duties and other charges provided by the laws of the State where the products are shipped and delivered will be entirely borne by the Customers and those paid at the time of delivery of the Products, directly to the tax authorities or customs authorities or to the courier in charge of delivery.

5. Order Forwarding Method

5.1 In order to proceed with placing the Orders, Customers are required to register in the Online Shop by inputting all “mandatory” data and by selecting a password in order to forward the Orders and to access, even at a later time, their personal Profile.
5.2 The Customers may purchase the Products by selecting the same in the section of the Online Shop dedicated to the desired Product category and putting them in the “cart”. Should the Customers intend to purchase more than one Product, the same procedure indicated above must be repeated by clicking on “add other products”. Once the Products have been selected, the Customers must, if they have not already, complete the registration, or if already registered, must sign in using their e-mail and password in the spaces provided and click on “checkout”. Once the correctness of the data relevant to the Product/Products chosen and the “shipping information” have been verified, the Customers must choose the payment method. Once the payment method has been chosen, the Customers can send the Orders by clicking on “send”.
Once the online purchase process is concluded, Customer shall print or save a copy of the purchase order.
Sale shall be considered as completed upon receipt of buyer’s full payment. Dispatch will be scheduled within 48/72 hours after receiving payment.

6. Invoicing

For every order placed Tartufi Alessandro Rossi will issue a Pro-forma Invoice relative to the purchased products. The Pro-forma Invoice has the sole purpose of bringing forward a detailed document to the Buyer but has no book value. The Buyer will receive an invoice, valid for all purposes, with the goods. The invoice will be issued as per the information provided by the buyer when placing the order.

7. Prices

Products are intended for both non-professionals (i.e. private citizens) and professionals (i.e. companies or public institutions) residing or having their registered office in Italy or abroad. The prices on www.tartufi-rossi.com is understood as being inclusive of VAT. In the event that the Products are shipped and delivered outside of the European Union, the Price shall be understood as excluding VAT. Prices do not include delivery costs, which will be charged separately. Companies (Corporate clients) shall specify their VAT number, which will be subject to verification, along with their company name, and registered office. No order will be processed without a VAT number or an invalid VAT number. In this case, Tartufi Alessandro Rossi will contact the customer to obtain a valid VAT number. Tartufi Alessandro Rossi cannot, in any way, be held responsible for any delay deriving from the fact that the customer provided an invalid VAT number.

8. Errors and/or inconsistencies in the Online Shop

8.1 TARTUFI ALESSANDRO ROSSI undertakes to constantly provide updated information to the Shop On Line site in order to avoid errors or inaccuracies. It is however not possible to guarantee that the Shop On Line Site be completely free of possible errors, inaccuracies or omissions.
8.2 TARTUFI ALESSANDRO ROSSI reserves the right to correct the errors, inaccuracies or omissions even after the order has been processed and further reserves the right to change or update the information at any time without giving prior notice thereof.

9. Intellectual Property Rights

The content of the www.tartufi-rossi.com site is protected by copyright, trade marks, database and other intellectual property rights. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the www.tartufi-rossi.com site without written permission from TARTUFI ALESSANDRO ROSSI.

10. Applicable Law

10.1 The General Conditions and the Purchase and Sales Agreements are governed by Italian law (and in particular by Italian Legislative Decree 206 of 06/09/2005 – with articles 50 to 67 governing distance contracts – and by Italian Legislative Decree 70 of 09/04/ 2003 for e-commerce) and must be interpreted with reference to the same.
10.2 For any dispute that may arise in relation to the General Conditions and/or the Purchase and Sale Agreements, the competent court shall exclusively be that of Urbino.

11. Contacts

For further information and assistance relevant to the Shop Online or Shop Online purchase methods or the Purchase and sale Agreements, Customers can contact our Customer Service or write us at the following e-mail address info@tartufi-rossi.com.